Terms & Conditions-Delivery/Returns/Payments

*Return Policy*

We offer a 30-day return policy for both domestic and international orders. To be eligible for a refund, items must be returned in their original condition. We may request photos or videos as evidence to support your return or refund application.

Refunds are only approved if the item has a major flaw or defect that was not disclosed in the original advertisement. We are not responsible for any damage caused to items after delivery. Return postage is typically paid by the buyer, unless the item has a major flaw that was not mentioned in the ad and you have sufficient evidence to support your claim.

*Shipping*

All orders are shipped via Australia Post with tracking. Once the tracking status is updated to "delivered," we consider the order finalised, and "item not received" claims are no longer accepted.

*Shipping Details*

- *Domestic Shipping:*

    - Approximate delivery time: 2-5 business days

    - Handling time: 2 business days

    - Shipping charges:

        - Free shipping for orders over $150 AUD

        - Regular Post: $14.50 AUD

        - Express Post: $18.50 AUD

- *International Shipping:*

    - Approximate delivery time: 2-3 weeks

    - Shipping charges:

        - Regular Post: $39.50 AUD

        - Express Post: $58 AUD

 

- Click & Collect also available for orders within Australia 

 

- Acceptable Payment Methods: Visa, Mastercard, Paypal & Afterpay

 

*Important Notes*

- As the buyer, you are responsible for any import duties or taxes associated with international purchases. Please check rates before buying to avoid any disappointments.

- If you have any requests or concerns, please contact us before taking any further action. We're here to help and want to ensure you have a pleasant buying experience at Sea of Shoppers.